The Company. Our Philosophy. Who We Are.

transParent Concierge was borne from the realization of a growing need for outstanding specialized transportation and exceptional dementia and home care services for our seniors and persons with disabilities. Our founder, Don Peterson, identified these needs after working for many years with seniors and disabled persons in the communities around Calgary.

Determined to provide excellent service to all of our clients, transParent Concierge is at your service to provide personalized transportation, home care services, as well as a collection of specialized services to all of our clients.

For trustworthy, personalized care, please call us for more information. We are a non-franchised, accredited service provider and we want to help!

transparent concierge transportation services
transparent concierge transportation services

Our Philosophy

Our name is important to us. When we started transParent Concierge, we wanted to choose a name that reflected our philosophy of caring. We wanted to communicate that we are here to serve, not only our aging parents, but also those in our lives whom we love and care for as if they were our parents. Our care and attention, therefore, extends to parents and “beyond”.

Please don’t hesitate to give us a call if you have any questions about services for your parents or someone you care about who might benefit from our services. We are available for a chat, and to explore possibilities, with no obligation.

Our concierge services are available for everyone. We are here to serve, even if you’re not a senior, or a disabled person!


Monday – Friday, but can vary depending upon the needs of our clients.

Don Peterson


Don Peterson, owner and principal operator of transParent Concierge Ltd., has many years’ experience working as a backcountry lodge attendant for seniors and persons with disabilities. Don has also had experience as a manager in an assisted-living residence, and he has volunteered in the seniors sector throughout his entire lifetime.

Don’s professional background includes experience in the banking and hospitality industries and he has owned his own retail business. All of these experiences have contributed to his understanding of the importance of the connection between cost and value of services, and that ultimately, the number one priority is “customer first”.

For Don, the most gratifying part of his former pursuits has been the face-to-face involvement with the clients he serves. Don’s priority has always been “people first”. For many years, he has had a dream of realizing his vision of providing excellent care for seniors and persons with disabilities. In the spring of 2015, Don decided to launch this dream to provide exceptional personalized transportation and companion care services; transParent Concierge was born.

Don lives in Canmore with his wife, Anne, his 2 daughters, his beloved miniature Schnauzer Maiya, and new German Shepherd puppy Adira (who is an aspiring companion dog!). Don has lived in the Bow Valley for over 20 years. His other passion is baking; Don’s brownies are “famous” with family and friends from Nova Scotia to Vancouver Island!

transparent concierge transportation services